Nonprofit Giving, Donors, Volunteers, Members & Events
Take the admin off your team, keep more donors giving, and make every supporter feel part of your cause.
DonorFix is more than software. We set everything up for you, keep it running, and help your team adopt and use the system.
A simple flow from donation to lasting impact.
A simple, secure giving experience on your website.
Every gift is automatically added to your donor records.
A numbered receipt is emailed the moment the gift lands, with a thank-you to follow.
Supporters see their giving history and download their receipts, without calling your office.
We help small and growing nonprofits raise more support, save time and stay in control of their data, without the complexity or high ongoing costs of traditional donor platforms.
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Most small nonprofits don't need more software. They need the important pieces to work together.
Give supporters a simple, mobile-friendly way to make one-time or monthly gifts by card or PayPal, and to cover the processing fee if they choose.
Donations are processed through your own payment account and funds go directly to your organization. We never hold your donations.
Every gift, online or by check, builds a full history on one record. See who gave, when, how much, what it was for, and whether they give monthly, from one screen.
Supporters sign in to see their giving history and download their receipts, any time of year.
Better for your donors. Less administration for your staff.
Your donor information stays in your database on your hosting.
If you ever decide to stop using DonorFix services, you don't lose access to your donors or your basic donor management system.
Your data stays yours.
Not a stripped-down version of a big platform. The pieces a two-to-fifteen person organization uses every week, done properly.
First-time donors waiting for a thank-you. Donors who just gave a second time. Supporters who have gone quiet. Pledges running late. Turn any of them into a worklist and share it with a colleague.
Checks, cash, in-kind and stock gifts alongside online ones. Pledges and the payments against them. Soft credit for a spouse, an employer or a tribute. Enter a whole bank deposit as one batch.
One record per person, marked as a prospect, donor, volunteer or member. Households and organizations with their people linked. Ask questions like "members who have never given" and get an answer.
Import from a spreadsheet. It reads every row and shows you what it found before anything is written, takes a backup first, and can undo the whole import if something looks wrong.
Finds the people who are in your records twice, shows them side by side, and merges them into one. Every merge keeps its history and can be reversed.
Monthly gifts run on a nightly process. It is monitored, with a daily summary and an alert if it stops. Staff sign in with two-step verification, and every change is logged.
Donors, volunteers, members and events, on the same records.
Every gift, online or by check, on one record, and a dashboard that tells you who to thank next.
Keep track of the people who give their time, alongside the people who give money.
See each member's history and giving together, without a second list to keep.
Record who came and what was raised, so the thank-yous go to the right people.
Board-ready reports, receipts checked every day, and the year-end pack your accountant asks for.
Choose what each person can see and change, and pass their work on in one step when they leave.
Every DonorFix installation can include a new, lightweight website built to replace your existing WordPress site.
No plugin pile. No theme conflicts. No constant update cycle. Just a fast, simple website that works with your donation tools from day one.
Your new DonorFix website is built as one connected system, not a collection of plugins trying to work together.
For 35 years I've worked in BPO and CRM, building the systems that keep customer records, service and reporting connected. Ten of those years were inside the nonprofit sector, on case management systems, donor management and the websites in front of them. The same problem appeared in every organization: nothing was connected. The website, the donation form and the database each lived on their own. Admin became a patchwork: copying records between systems, chasing receipts, and hours every week spent keeping everything in step.
DonorFix is the fix I wanted to hand those teams: your website, donations and donor records in one connected system. Not another platform to learn and pay for every month, but one system, set up for you, working from the first day, and yours afterwards.
We look forward to working with you.
No packages to compare and no features held back. Every installation gets the whole system.
You own the software outright. A care plan pays for the service around it: keeping it running, helping your team use it well, updating your website, and growing the system as you grow. Billed annually.
Most nonprofit website platforms are monthly subscriptions. The monthly figure looks small. Each row below is everything you have paid by the end of that year, added up.
| Total paid so far | Platform at $149/mo | Platform at $199/mo | DonorFix |
|---|---|---|---|
| Year 1 | $1,788 | $2,388 | $2,098 |
| Year 2 | $3,576 | $4,776 | $2,697 |
| Year 3 | $5,364 | $7,164 | $3,296 |
| Year 4 | $7,152 | $9,552 | $3,895 |
| Year 5 | $8,940 | $11,940 | $4,494 |
| What you own at the end | Nothing | Nothing | Your system, your data, and caring support |
Based on a one-time installation fee with Care Basic at $599 a year, compared with the published monthly pricing of nonprofit website platforms. Card processing fees are excluded from all three columns, because they are charged by your payment provider and are broadly the same whichever route you take. Hosting is excluded because you are already paying for it today. The difference above is what you pay for the software and the build. Subscription platforms stop working when you stop paying. Yours does not.
We're not trying to lock your organization into another expensive monthly software contract.
You stop paying for software. You pay for service. The system is yours outright. What your care plan pays for is people, working alongside your team:
How much of that you get depends on your care plan.
Your website runs on your hosting. You control your payment account. Your donor information stays in your database, and your donor system remains available to you.
If you don't renew, your donor data doesn't disappear and your website doesn't suddenly stop working.
Care is not a license fee and never controls your data. If you stop, the system keeps working. You lose updates and the overnight watch.
Payments are processed through your organization's own connected payment account.
We don't hold your donations and we don't take a percentage of them. Standard payment-processing charges still apply.
Five promises we make to every organization we work with.
Your new website and donation page are built and ready within ten days of us receiving your content and access. Payment provider approval is the one step outside our control, and we start it on day one. Most website projects take months.
Your new site is built on a private link. Nothing goes live until you've looked at it and said yes.
Your site is built, connected to your payment account, and tested with real transactions before launch. You approve it on a private link first. If it isn't working, you receive a full refund.
Opened in your organization's name and controlled by you. If we ever part ways, your donations keep arriving.
Donor records sit in your database on your hosting, and export in full whenever you ask for them.
If yours isn't here, ask it on the call.
Yes. We add your donation page on your own domain, styled to match your site, with the full donor system behind it, and your site links to it. The installation price is the same. If your site is on a builder like Squarespace or Wix, we set up a small hosting account alongside it for DonorFix, in your name.
Our first organizations get the full installation at $1,995 instead of $3,995. In return we ask for honest feedback and, if you are happy, a short case study. The price you pay is fixed; it does not rise later.
One 45-minute call at the start, your logo and existing content, access to your domain, and one round of review before launch. That is the whole ask. The ten-day clock starts the day we have those, not the day you sign, so nothing is waiting on us and nothing is waiting on a deadline you did not agree to.
Your organization's EIN, a bank account in the organization's name, and someone with signing authority available for about fifteen minutes. Payment providers verify nonprofits before going live and that step is outside our control, so we start it on day one rather than day eight.
Half when we start, half once your site is live and taking real donations. A short written agreement covers what is being built, what it costs and what happens if either of us walks away. Your care plan is billed once a year and you choose whether to renew it. No retainer and no notice period.
Every existing page keeps its address, or gets a permanent redirect to its new one, so links from funders, directories and old newsletters keep working. This is the part of a migration that goes wrong most often, so it is mapped and tested before launch rather than after. Search rankings depend on many factors outside any developer's control, so we do not promise positions, only that nothing is broken on the way across.
You do. Your new site includes a simple editor for the things that change: news, events, staff, program pages and campaign copy. No plugins to update and nothing that can break the donation system. If you would rather hand changes over, that is what the support plans are for.
Every gift gets a numbered receipt carrying your organization's name, EIN, the gift amount and date, and standard acknowledgement wording, emailed automatically and sent again each time a monthly gift renews. Donors without email go on a list to print and post. You remain responsible for your own tax compliance, and we recommend your accountant reviews the template before launch.
Yes, with an optional checkbox at checkout. Many donors choose to add it once asked plainly, which means more of the gift reaches your programs. It stays optional and clearly worded. We do not add a platform tip, because that money would go to us rather than to you.
Each installation connects to one payment account opened in your organization's name. PayPal is supported today, including card payments for donors who do not have a PayPal account. Stripe is being added. Either way, the money goes straight to your bank.
Yes. Donors can choose what their gift supports, and every gift is recorded against that designation so you can report on each fund or campaign separately without unpicking it by hand later.
Yes, and it is included. A spreadsheet export from whatever you use now is enough. The import shows you what it found before anything is written, takes a backup first, and can be undone in full.
Card details never reach your website or ours. They pass directly from the donor's browser to your payment provider, and your site only ever stores the record of the gift, never card numbers. Everything runs over an encrypted connection and your database is backed up daily. Read how your data is kept safe.
No. DonorFix is your donor database, so there is nothing to keep in sync. Contact lists export to a spreadsheet for your email platform. Direct connections to email platforms are planned, so tell us what you use on the call.
The hosting account is opened in your organization's name so you own it outright, and we set it up and configure it for you. You are not managing servers. Typical hosting runs around ten dollars a month, paid by you directly to the host rather than to us.
Accessibility is built in as standard practice: keyboard navigation, screen-reader labeling, sensible color contrast and text alternatives for images. This matters for the people you serve, and increasingly for grant applications. If you need formal WCAG conformance certified by an independent auditor, tell us on the call and we will quote for it.
You contact us directly, not a ticket queue. Every care plan covers fixes, and if something stops donations being taken we treat it as urgent. Often we know before you do, because the overnight monitoring has already told us. Response times and what is covered are set out in the terms.
Your payment account, your domain, your hosting and your donor database all belong to you and stay in your name. Your donor records export in full whenever you ask. If we parted ways tomorrow, donations would keep arriving and your data would come with you.
I am British and based in Manila, working with organizations across the United States. Calls are scheduled in your working hours, and the time difference works in your favor: work happens overnight for you, so changes are usually waiting when you start the day.
It is also part of why this costs what it does. An agency building the same system carries an office, account managers and a sales team, and prices accordingly. I carry none of that overhead, so the difference goes into your price rather than into someone's rent. Same work, without the building.
Your donations never pass through me or through any account of mine.
Logo and brand design, professional photography, and writing your content from scratch. We will lay out and migrate the content you have, and advise on what your donation pages should say, but we are not a copywriting or branding agency. If you need those, we will point you to people who do them well.
Your donation system doesn't need to be. Book a demo and see DonorFix from both sides: make a test donation the way your supporters would, then step into the dashboard and see what your staff see when it arrives.