Privacy Policy

Effective Date: January 1 2026

DonorFix (“we,” “our,” or “us”) respects your privacy and is committed to protecting it.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage with our services.

We believe trust is foundational. We treat confidentiality seriously and design our processes to respect the sensitivity of nonprofit data.


Information We Collect

We collect only the information necessary to provide clarity and support informed decision-making.

Information You May Provide

  • Name, title, organization, and contact details

  • Information shared during introductory conversations

  • Data voluntarily provided for analysis (e.g., donor exports)

Information Collected Automatically

  • Basic website analytics such as pages visited and time spent

  • Device and browser information via standard analytics tools

We do not collect payment information through this website.


How We Use Information

We use information solely to:

  • Respond to inquiries and schedule conversations

  • Assess fit and deliver agreed services

  • Conduct donor retention analysis when explicitly authorized

  • Improve our website and communication clarity

We do not sell, rent, or trade personal or organizational data.


Donor Data and Confidentiality

Any donor data shared with DonorFix is:

  • Used only for the specific purpose agreed upon

  • Treated as confidential

  • Accessed only by those directly involved in the analysis

We do not:

  • Store donor data longer than necessary

  • Share donor data with third parties

  • Use donor data for marketing, benchmarking, or resale

Data handling is designed to be low-risk, respectful, and aligned with nonprofit governance standards.


Data Storage and Security

We take reasonable technical and organizational measures to protect information, including:

  • Secure file handling practices

  • Limited access controls

  • Use of reputable, secure tools

No system is completely risk-free, but we are intentional about minimizing exposure and handling information responsibly.


Third-Party Services

Our website may use trusted third-party services (e.g., analytics or scheduling tools).
These providers have their own privacy policies and are selected carefully.

We are not responsible for the practices of third-party websites linked from our site.


Cookies

Our website may use cookies to improve functionality and user experience.
You may disable cookies through your browser settings if you prefer.


Your Choices

You may:

  • Request access to or deletion of your personal information

  • Ask questions about how information is handled

  • Withdraw from conversations at any time

To do so, contact us using the information below.


Changes to This Policy

We may update this Privacy Policy periodically.
Any changes will be reflected on this page with an updated effective date.


Contact

If you have questions about this Privacy Policy or how information is handled, please contact:

DonorFix
privacy@donorfix.com
www.donorfix.com

DonorFix provides unbiased donor intelligence for retention clarity

How We Work

  • Clarity before action

  • Leadership-level analysis

  • Respect for staff capacity

  • No disruption to existing systems

Who We Help

  • Executive Directors
  • Small to mid-sized nonprofits
  • Teams with limited capacity
  • Leaders seeking clarity before change